Privacy Policy
Last updated: 01/02/2026
The Complete Payroll Solutions (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data.
This policy explains how we collect, use and safeguard information when you use our website or engage us to provide payroll and related services.
Who we are
We are a UK provider of outsourced payroll and employment support services.
Depending on the relationship, we may act as:
a Data Controller – for example when you contact us, visit our website or receive marketing from us; or
a Data Processor – when we process employee data on behalf of our clients.
Information we collect
If you contact us or request information
We may collect:
name
company name
job title
contact details (email, phone, address)
details relating to your enquiry
If we provide payroll services to your employer
We process employee information supplied by the employer, which may include:
personal and contact details
National Insurance number
pay, tax and pension information
bank details
statutory payment data
When you use our website
We may automatically collect:
IP address
browser/device information
pages visited
cookie data
How we use personal data
We use information to:
provide and manage payroll services
respond to enquiries and provide proposals
maintain client relationships
comply with legal and regulatory obligations
improve our website and services
send relevant communications where lawful to do so
We do not sell personal data.
Our lawful bases
We process data under UK data protection law using one or more of the following:
contract performance
legal obligation
legitimate business interests
consent (where required)
Who we share data with
Where necessary, we may share information with trusted third parties such as:
government bodies including HMRC
pension providers
software and technology partners
professional advisers
regulators or law enforcement
All third parties are required to respect the security of personal data.
International transfers
If personal data is transferred outside the UK, appropriate safeguards will be in place to protect it.
Data security
We apply robust technical and organisational security measures designed to protect data from unauthorised access, loss or misuse.
How long we keep information
We retain personal data only for as long as necessary for the purposes it was collected, including legal, accounting and reporting requirements.
Your rights
Under data protection law, individuals may have rights to:
access their data
correct inaccurate data
request deletion
restrict or object to processing
request transfer of their data
withdraw consent (where processing is based on consent)
To exercise any of these rights, please contact us.
You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office.
Cookies
Our website may use cookies and similar technologies to enhance user experience and analyse site traffic. You can manage cookies through your browser settings.
Contact us
For questions about this policy or how your data is handled, please contact:
The Complete Payroll Solutions
Email: info@thecompletepayroll.co.uk
Address: 82 King St, Manchester M2 4WQ